Refund Policy for Music AI Generator
Thank you for choosing Music AI Generator! We want you to be completely satisfied with our professional music generation service. Here's our refund policy:
1. Refund Request Period
Customers can request a refund within 7 days of their premium subscription purchase. The refund window gives you adequate time to evaluate our detailed analysis features.
2. Eligibility Conditions:
You must not use any of your credits. Refund requests should be submitted via email to [email protected]. Please include your registered email address and specific reasons for dissatisfaction to help us improve.
3. Refund Processing:
We will review your refund request within 3 business days. Approved refunds will be processed through your original payment method. The refund amount will be for the full subscription price. Any downloaded reports or analyses performed during the trial period will be archived upon refund.
4. Non-refundable Circumstances:
Subscriptions past the 7-day window are non-refundable. Accounts that have used any of your credits are not eligible for refunds.
5. Premium Service Continuation:
During the refund review period, your premium access will remain active. Upon refund approval, your account will revert to the basic analysis tier. You'll maintain access to any basic analysis results previously generated.
6. Contact Us:
For any questions about our refund policy or to request a refund, please email [email protected] We aim to respond to all inquiries within 24 hours.